What We Collect and Why It Is Collected
When you open an account with us, we collect the information needed to verify your identity, process your transactions and keep your account secure. This includes your name, contact details, device identifiers and the payment method you use — whether that is bKash, Nagad or Rocket.
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We log the wallet number you transact from so we can match incoming deposits to your account and process withdrawals back to the same source. We do not store your full bKash, Nagad or Rocket PIN — that stays on your own device. We also collect
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session data such as pages visited and time on site. This helps us detect unusual login patterns and flag potential account misuse early. Data collected at registration is held for as long as your account is active and for a reasonable period after closure, in line
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with our internal retention policy. We do not sell or rent your personal data to external marketing companies. Where we share data with third-party service providers — for example, payment processors or identity verification tools — we do so only under written data-handling agreements that restrict
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how those parties may use your information. Eligibility to hold an account and the data rights available to you depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.